Refunds
Thank you for shopping at Versatile. We are committed to providing you with high-quality products and excellent customer service. Please review our return policy below:
All Sales Are Final: At Versatile, all sales are final. We do not accept returns, exchanges, or refunds unless the product you received is damaged, defective, or incorrect. We strive to ensure the accuracy of product descriptions and images to minimize any discrepancies.
Damaged, Defective, or Incorrect Items: If you receive a damaged, defective, or incorrect item, please contact us immediately upon receipt. You can reach us via email at jsvclothingmgt@gmail.com. Please provide your order number and details of the issue, and we will assist you with the necessary steps to resolve the issue promptly.
Tracking and Updates: Rest assured, all orders from Versatile will receive tracking numbers upon shipment. You will receive constant updates regarding the status of your order through SMS and our social media channels. We believe in keeping you informed every step of the way.
Contact Us: If you have any questions or concerns about your order or need assistance with a damaged, defective, or incorrect item, please don't hesitate to contact our customer service team. We're here to help ensure your satisfaction with your Versatile shopping experience.
Thank you for choosing Versatile. We appreciate your understanding of our return policy.