Shipping
At Versatile, we strive to ensure that your orders are processed and shipped in a timely manner, with the utmost care and attention to detail. Please review our shipping policy below for more information on how we handle pre-made and pre-order drops:
Pre-Made Drops: For pre-made drops, we understand the importance of prompt shipping. Therefore, all pre-made orders will be processed and shipped out promptly within 7 business days of order confirmation. Once your order has been shipped, you will receive a tracking number via email and updates will also be posted on our social media channels to keep you informed every step of the way.
Pre-Order Drops: For pre-order drops, where products are made to order, please note that production times may vary. Typically, pre-order drops require 2-3 weeks for production before being shipped out. We ensure that every product is crafted with the highest quality standards to meet your expectations. Rest assured, once your pre-order item is ready, it will be promptly shipped out to you. We will provide you with a tracking number via email. SMS updates and general updates on our social media channels will be shared to keep you informed about the status of your order.
Combined Orders: If your order contains a combination of pre-made and pre-order items, please note that the entire order will be shipped out once all items are available. If you would like the pre-made items to be shipped separately, please contact our customer service team, and we will assist you accordingly.
Contact Us: If you have any questions or concerns about our shipping policy or need assistance with your order, please don't hesitate to contact our customer service team. We're here to help make your shopping experience with Versatile as seamless as possible.